Teladoc is the more comprehensive solution, covering virtual visits, mental health, and chronic care management through Livongo. Cadence may offer a more modern, focused RPM technology specifically for chronic conditions. For most organizations, Teladoc provides sufficient chronic care capabilities, but Cadence could be worth evaluating as a specialized RPM alternative.
Key Takeaways
- Teladoc already covers chronic care through its Livongo platform, making it a direct competitor to Cadence in RPM
- Cadence may offer a more modern, purpose-built RPM technology stack than Livongo
- Teladoc's scale and enterprise maturity far exceed Cadence's newer market presence
- For organizations already using Teladoc, Livongo may be sufficient for RPM needs
- Cadence could be worth evaluating as a best-of-breed RPM alternative to Livongo
Teladoc Health wins
Teladoc offers comprehensive virtual care including chronic care through Livongo
Feature Comparison
| Feature | Cadence | Teladoc Health | Winner |
|---|---|---|---|
| Platform Scope | Focused RPM for chronic conditions | Comprehensive telehealth + chronic care (Livongo) | Teladoc Health |
| RPM Specialization | Purpose-built modern RPM platform | Chronic care through acquired Livongo platform | Cadence |
| Market Scale | Growing startup | Largest telehealth company globally | Teladoc Health |
| Technology Modernity | Modern tech stack (founded 2020) | Multiple integrated platforms from acquisitions | Cadence |
| Enterprise Track Record | Building enterprise presence | Proven at massive enterprise scale | Teladoc Health |
| Connected Devices | Deep connected device integration for RPM | Livongo devices for chronic conditions | Tie |
Cadence
Best for: Health systems wanting best-of-breed RPM as an alternative to Livongo
Strengths
- +Purpose-built modern RPM platform
- +Focused exclusively on chronic condition monitoring
- +Modern tech stack without legacy integration challenges
- +Deep connected device integration
Limitations
- -Significantly smaller than Teladoc
- -Shorter enterprise track record
- -No virtual visit or mental health capabilities
Teladoc Health
Best for: Organizations seeking a comprehensive telehealth platform that includes chronic care
Strengths
- +Comprehensive platform covering visits, mental health, and chronic care
- +Livongo provides chronic care management with connected devices
- +Massive enterprise scale and proven track record
- +Broadest provider network in telehealth
Limitations
- -Livongo integration may create some technology complexity
- -Less focused than purpose-built RPM platforms
- -Large platform may be slower to innovate in specific areas
Detailed Analysis
RPM TechnologyCadence
Cadence's purpose-built RPM platform may be more modern and cohesive than Teladoc's Livongo, which was acquired and integrated. For pure RPM technology, Cadence may have an edge.
Comprehensive CareTeladoc Health
Teladoc combines virtual visits, mental health, and chronic care in one platform. Cadence only handles RPM. For comprehensive virtual care, Teladoc is far more complete.
Enterprise RiskTeladoc Health
Teladoc is a proven, publicly traded company. Cadence is a newer startup. For enterprise risk considerations, Teladoc is the safer choice.
Bottom Line
Choose Teladoc for comprehensive virtual care that includes chronic care management. Evaluate Cadence if you need best-of-breed RPM specifically, or if Livongo's chronic care capabilities are insufficient for your needs. For most organizations, Teladoc's integrated approach is the more practical choice.
Frequently Asked Questions
Does Teladoc already do what Cadence does?
Teladoc's Livongo platform covers chronic care management with connected devices. Cadence may offer more modern RPM technology, but Livongo addresses similar needs. Evaluate both if RPM depth is critical.
Is Cadence better than Livongo for RPM?
Cadence's purpose-built platform may have advantages in modern architecture. Livongo has more proven scale and enterprise deployment. The comparison depends on your specific RPM requirements.
Should we use Cadence alongside Teladoc?
If Teladoc/Livongo meets your RPM needs, adding Cadence may create unnecessary complexity. If you need deeper RPM capabilities than Livongo provides, Cadence could supplement Teladoc.
Which is safer for enterprise procurement?
Teladoc is a publicly traded company with proven scale. Cadence is a newer startup. For risk-averse procurement, Teladoc is the safer choice.